Shipping National & International
We expect the orders to be delivered to the customers within 7 working days of shipping within India and for International delivery it would take 15 to 21 working days to be delivered.
Returns Policy
At maafaaDesigns we want you to be happy every time you shop HempShoe & HempClothing with us.
If you do need to return an unused item we guarantee to refund unworn or unwashed items when you return it in sell able condition, within 7 days of purchase for an exchange as required.
If you are returning an item because of an error on our part or because it is faulty, we will be happy to refund the costs incurred in sending it back to us. As a standard procedure, this happens only once we receive the garment back from you and our production team confirms that there is a manufacturing fault. Otherwise, you will be responsible for those charges.
Please note that items that are damaged because of normal wear and tear are not considered faulty.
Return & Exchange Policy
Returns Procedure To return an item to us simply fill out the delivery & returns note enclosed with your order. The goods must be returned unused, in the same condition as received and if possible with all packaging within 60 days from order.International returns maafaaDesigns does not cover the cost of international returns by post. Please return your items via the Post Office, not a courier service as your parcel could become stuck in customs and you will be responsible for any fees incurred. Clearly mark on the delivery & returns note included with your order which items you are returning; the reason for returning them and whether you would like an exchange. Please ensure this form is enclosed inside your parcel before sending. For your protection we advise that you use a recorded delivery service and obtain a ‘Proof of Posting Certificate’. We cannot accept liability for goods that get lost or damaged in transit back to us.